Shipping policy

Shipping & Delivery

When will my order be shipped?
Most orders are processed within 1–2 business days after your payment has been successfully completed.

How long will delivery take?

Express Shipping: 4–10 business days

Standard Shipping: 7–12 business days

Delivery times can sometimes vary because of customs procedures, holidays, or busy shopping periods.

Do you offer free shipping?
Yes! Petiken offers free shipping.

How can I track my order?
After your order has been shipped, we will send a tracking number to your email.
You can also use our order tracking page to check the latest delivery updates.

Can I change my shipping address?
If your order has not been dispatched, please contact us as soon as possible to request an address change. Once the package has been shipped, we may not be able to update the delivery address.

Business Name: Petiken

Business Email: support@petiken.com

Phone: +1 (701) 581-9144

Business Address: 543 E 108th St, Brooklyn New York 11236, United States